I’ve been thinking about how AI could make small business make smarter choices. But it begs a question about growth/success. If you had to choose, does success come from better than average hygiene/decisions, or does it come from operating at a scale that makes bad decisions less lethal?
Obviously you need both. But, if you built AI business intelligence for a small business making ~5M/yr, could the intelligence be valuable enough to move the needle? I love the idea of building a company that helps small businesses punch above their weight, but a lot of that weight comes from scale.
I guess you could start by making individual components if SMB better, as other successful companies have done…
- Lower cost on acquisition – Hubspot, mailChimp, googleAds, FB Ads
- Better cash mgmt- quickbooks/peach tree, etc
- Ecom store/ops – Shopify
The question I’m wondering is if there is a layer that lays over these systems helping make better decisions? Or does that layer only develop with scale, and the smaller you get the more it’s just a kit if parts?